Privacy Policy

Last Updated: 13 August 2023

 

At Cloud Reach, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us when using our AI automation and custom chat bot services.

 

Information We Collect: 

 

We may collect the following types of information when you interact with our services:

  • Personal Information: This may include your name, email address, contact information, and other relevant details provided by you when you engage with our services.
  • Usage Data: We may collect information about how you use our AI automation and chat bot services, including interactions, conversations, and preferences.
  • Technical Data: We may automatically collect technical information about your device and how you access our services, such as your IP address, browser type, operating system, and device identifiers.

 

How We Use Your Information:

 

We use the information we collect for various purposes, including:

  • Providing and improving our AI automation and custom chat bot services.
  • Personalizing your experience and optimizing content based on your preferences.
  • Communicating with you, including responding to your inquiries and providing support.
  • Analyzing trends, usage patterns, and user behavior to enhance our services.
  • Complying with legal obligations and protecting our rights and the rights of others.

 

Sharing Your Information:

 

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with:

  • Service Providers: We may engage third-party service providers to assist with our operations and services, such as hosting, maintenance, and analytics.
  • Legal Compliance: We may share your information to comply with legal obligations, respond to lawful requests, and protect our rights and the rights of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

 

Security:

 

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

Your Choices:

 

You have the right to:

  • Access, update, or correct your personal information.
  • Opt-out of receiving promotional emails or marketing communications.
  • Request the deletion of your personal information, subject to legal obligations.

 

Children’s Privacy:

 

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from individuals under the age of 13.

 

Changes to This Privacy Policy:

 

We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the top of this page. We encourage you to review the Privacy Policy periodically.

 

Contact Us:

 

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected].

By using our AI automation and custom chat bot services, you agree to the terms outlined in this Privacy Policy.